Orders (vendor dashboard)
Order Notification
You will get a mail notification for every order of your product. You would get a no-reply message from the DIY Markt system instantly after an order.
Order Listing
The order page displays the order detail in the list. This page shows the order number, order total amount, earned amount, order status, customer details, order date, and order action. You could view the order for further details manage the order status and delete the order from the order action.
You can filter the orders by Date. Besides that, you can also export the order list.
Order Status
You can view and process the order status from the order listing. You can complete the order from the action.
Order Note
You can add a note to the order and set a note for the customer or private. For the customer notes, the customer will get an e-mail notification for every note added. And for the private note, only you (seller) will get the e-mail notification.
General Details
In this section, you will be able to view the order status, order date, earning amount from a specific order, customer id, email, phone number, customer IP, etc.
Download Permissions
You can manage download permission if the product is downloadable. You can add or delete download files and control access to download the file.
Shipment Tracking
You can track the shipment of the product that you are selling. Navigate to your Seller Dashboard → Orders → Click on the order you want to add shipment tracking. At the bottom of the Order, you will find a button titled ‘Tracking Number’.
A new form will appear with three options. You can provide the shipping provider name or URL, Tracking number, and Date shipped. After providing the information, click on the “Add Tracking Details” button.
The order details will be updated and a new order note will be added containing the tracking details.
