Seller’s Cancellation Policy
Sellers may cancel their membership and discontinue selling on the platform at any time by submitting a cancellation request via their account dashboard or by contacting customer support.
Cancellation Terms:
- Immediate Account Deactivation:
- Upon cancellation, the seller’s store will be deactivated, and all listings will be removed from the marketplace.
- No new purchases can be made from the store after deactivation.
- Order Fulfillment:
- Sellers must ensure that all pending digital orders have been delivered before canceling their account.
- Any unresolved disputes related to previous transactions must be addressed before cancellation is finalized.
- Final Payouts:
- Any remaining balance in the seller’s account will be processed according to the platform’s payout schedule.
- The minimum withdrawal threshold still applies.
- Subscription & Fees:
- If the seller is on a paid subscription plan, the cancellation will be effective at the end of the current billing cycle.
- No refunds will be issued for partially used subscription periods.
- Sellers on commission-based plans will be charged for any pending transactions completed before cancellation.
- Reactivation & Future Selling:
- A seller may reapply to sell on the platform in the future, but approval is subject to review.
- Any previous violations of platform policies may impact reactivation eligibility.
By using the platform, sellers agree to these cancellation terms. For any questions or assistance, sellers may contact customer support.