Community guidelines

Last updated on 4 September 2022

DIY Markt community spaces are public places where users (sellers and buyers) can interact with each other. To ensure that the DIY Markt community continues to be a safe, welcoming, and respectful place, you agree to abide by the following rules in all community locations:

1. Respect the privacy of other members and protect your own. Do not disclose personal information in public areas of the Site. This includes but is not limited to, transaction details, personal contact details, and the verbatim content of private correspondence.
2. Do not use community spaces to discuss interactions with the Site representatives or to share verbatim excerpts from such conversations (e.g. emails, private messages, etc.). Please be aware that most communications between you and DIY Markt are considered private ones and we ask that you maintain this confidentiality. Please see our Privacy Policy.
3. Don’t use a fake identity and do not create sock puppet accounts. (All sellers are required to pass identity verification before starting to sell products on the Site.)
4. Be respectful of other community members. Be kind and polite. Do not use community spaces to publicly denigrate a particular seller, DIY Markt representative, store, listing, or product category.
5. Do not use community tools or spaces to interfere with another seller’s business.
6. Don’t spam. This includes unwanted or duplicate posts or links to your store, fundraiser, surveys, social media, or other promotional content.
7. Do not use community spaces to negotiate prices or discuss fee evasion with other sellers.
8. Do not use community spaces to harass other members. Likewise, do not post content to communities that may promote, support, or glorify hate, misinformation, or violate DIY Markt policies.
9. Do not post threats of violence against others, and do not encourage others to engage in violence or illegal activities.
10. Do not engage in illegal activities or activities that violate anyone’s intellectual property, and do not encourage others to engage in such activities.
11. Do not use community spaces to encourage others to violate DIY Markt policies.
12. Do not use community spaces to discuss politics.
13. Do not use adult language in avatars, usernames, and post texts.
14. Do not use nudity or graphic violence in avatars, banners, and post photos.

For Groups

1. All group admins and moderators are required to abide by these rules to the best of their ability and contact us if they are unable to do so for any reason.
2. Groups may have their own rules as long as they do not conflict with these general DIY Markt policies.
3. Group admins and moderators are not allowed to solicit personal donations from their group members.

Direct Messages
Members may send each other direct messages using the Community’s built-in messaging system. These messages can be accessed and read when you are in community spaces.
In addition to private messages, you can also send public messages (by mentioning one or more users in your public post).

By using direct (private and public) messages in the DIY Markt Community, you agree to all of the above policies. In addition, you may not send messages that are considered:

Abusive, threatening, defamatory, harassing, or discriminating.
Obscene or vulgar.
Unsolicited advertising or promotions.
If you receive an inappropriate message, you can block the user or report the content to DIY Markt. To do so, go to the user’s profile and click the corresponding button on the right side of the banner on his page. If you block a user, neither he nor you will be able to see each other’s profiles and activity and exchange direct messages.