Vendor Registration Guide
Step 1: Access the Registration Page
On a computer:
Click on “Create Account” in the top-right corner of the website. This will open the login and registration page. Click the “Become a Vendor” link to proceed.
On a smartphone:
Tap on the person icon at the bottom of the screen. This will open the login and registration page.
Scroll to the bottom of the page and tap the “Become a Vendor” link.
Registration page on a computer.
Step 2: Complete the Vendor Registration Form
° Fill in the vendor registration form. Fields marked with an asterisk (*) are mandatory.
° Enter your email address. A verification code will be sent to the provided email.
- – If you don’t receive the code, check your spam folder.
- – If it’s not in your spam folder, click “Resend Code” to generate a new one.
° Enter the received code in the appropriate field on the registration form.
° Review the Terms & Conditions, check the box to agree, and click “Register”.
Step 3: Setup Wizard
After registration, the Setup Wizard page will appear. While you can skip this step and configure your settings later in the dashboard, we recommend completing the wizard to ensure nothing is overlooked.
Click “Let’s go” to begin.
Step 4: Store Setup
- – Add a Logo: Upload your store logo. Recommended size: 250×250 px.
- – Add a Banner: Upload a store banner. The recommended size will be displayed on the setup page.
- – Optionally, add a short description of your online store.
Click “Continue”.
Step 5: Payment Setup
Choose your preferred payment gateway. We offer two options: PayPal and Stripe.
- ° PayPal: Enter the email address linked to your PayPal account.
- ° Stripe:
- – Check if Stripe operates in your country and consider its lower transaction and currency conversion fees compared to PayPal.
- – To connect Stripe, we recommend first creating an account at stripe.com. Once created, link your Stripe account to your store using the associated email address.
- For a guide on creating a Stripe account, click here.
Note: Refer to the Stripe country list. This is the list of countries where sellers can create a Stripe account to accept payments.
Why Stripe is Better and More Convenient than PayPal
- – Instant Payouts: With Stripe Connect, payments are automatically distributed to sellers as soon as a purchase is made. There’s no need to wait or request payouts manually.
- – Lower Fees: Stripe typically charges lower transaction fees compared to PayPal, meaning sellers keep more of their earnings.
- – Free Bank Transfers: Stripe allows sellers to withdraw funds to their bank accounts without any additional fees. In contrast, PayPal charges a fee for transferring funds to a bank account, reducing your overall profit.
- – Simpler Process: Stripe Connect fully integrates with our marketplace, providing seamless and automated payment processing without additional steps.
- – Faster Access to Earnings: Unlike PayPal, which requires manual payout requests with a minimum threshold of €30 and a processing time of up to 5 days, Stripe ensures immediate payment distribution after a sale.
- – Marketplace Preference: Our marketplace prioritizes Stripe as the default payment method because it is more cost-effective, reliable, and efficient for sellers.
NOTE: While PayPal payouts are available, they are handled manually upon request, only for amounts above €30, and incur additional transfer fees to your bank account. For the quickest, easiest, and most affordable way to receive your earnings, we strongly recommend using Stripe.
Connect an existing Stripe account
In the setup wizard click the “Connect with Stripe” button.
Enter the email that your regular Stripe account is registered to. And click “Continue“.
NOTE: The PayPal field is exclusively for sellers in countries where Stripe business accounts are not implemented. That is, only if you don’t find your country in this , you can fill in the PayPal field.
Enter your Stripe account password and click “Log In“.
If you have two-step authentication set up for your Stripe account, you will need to go through secondary verification.
A page will open with all the accounts linked to the specified email. If you have multiple accounts, select one of them and click “Connect“.
You are connected with Stripe.
Step 6: Policy Setup
Fill out your Refund Policy and Cancellation/Return/Exchange Policy.
If left blank, the platform’s default rules will apply: Digital downloadable products are non-refundable.
Leave the Shipping Policy section empty, as only digital products are allowed on the platform at this time.
Step 7: Customer Support Setup
This section is optional. The information entered here will not be displayed on your store page. Communication with buyers is handled via the platform’s internal messaging system.
Step 8: Store SEO Setup
We recommend completing the SEO Title, Meta Description, and Meta Keywords fields to enhance your store’s visibility in search engine results.
Step 9: Store Social Setup
Add links to your social media pages. The corresponding icons will appear in the top-right corner of your store banner. Buyers can click these icons to visit your social media pages.
Step 10: Store Setup Complete
Click “Let’s go to the Dashboard” to access your vendor dashboard and start managing your store.
This guide ensures you’re fully equipped to set up and optimize your store for success.