Vendor Registration Guide
Step 1: Access the Registration Page
On a computer:
Click on “Create Account” in the top-right corner of the website. This will open the login and registration page. Click the “Become a Vendor” link to proceed.
On a smartphone:
Tap on the person icon at the bottom of the screen. This will open the login and registration page.
Scroll to the bottom of the page and tap the “Become a Vendor” link.
Registration page on a computer.
Step 2: Select a Membership Plan
When you click the “Become a Vendor” link, you will be redirected to the membership plans page for sellers.
🔹 Getting Started
We recommend choosing the Starter Digital Plan at the beginning. This plan offers:
✅ 0% platform commission – you only cover payment processing fees.
✅ Free for 2 months – the plan does not renew after the trial period.
🔹 What Happens Next?
After 2 months, you will need to switch to one of the two available plans:
👉 Standard Digital or Pro Digital.
🔹 How to Sign Up
1️⃣ Click the “Start free 2-month trial” button under the Starter Digital Plan.
2️⃣ You will then be redirected to the registration page to complete your sign-up.
Step 3: Complete the Vendor Registration Form
🔹 Step 1: Fill Out the Registration Form
Fields marked with an asterisk (*) are mandatory.
🔹 Step 2: Verify Your Email
1️⃣ Enter your email address – a verification code will be sent to your inbox.
2️⃣ Didn’t receive the code?
- Check your spam folder.
- If it’s not there, click “Resend Code” to generate a new one.
3️⃣ Enter the received code in the designated field on the registration form.
🔹 Step 3: Complete Registration
✔️ Review the Terms & Conditions.
✔️ Check the box to agree.
✔️ Click “Register” to finalize your sign-up.
Next, you will be redirected to the membership confirmation page.
To continue, click the “Proceed” button to move on to the Store Setup Wizard.
Step 4: Store Setup Wizard
After membership confirmation, the Store Setup Wizard will appear.
While you can skip this step and configure your settings later in the dashboard, we highly recommend completing it to ensure everything is set up correctly.
Click “Let’s Go” to get started!
Step 5: Store Setup
🔹 Add a Logo
Upload your store logo. The recommended size is 250×250 px.🔹 Add a Banner
Upload your store banner. The recommended size will be shown on the setup page.🔹 Optional
Add a brief description of your online store.Once done, click “Continue”.
Step 6: Payment Setup
Choose your preferred payment gateway. We offer two options: PayPal and Stripe.
PayPal Setup Guide
Enter the email address linked to your PayPal business account.
🚨 CRITICAL NOTICE! PLEASE READ 🚨
If you are setting up PayPal payments for your online store, please note:
✅ Your PayPal account must be a verified business account.
❌ Personal accounts are NOT eligible to receive payouts from the platform.
PayPal does not allow withdrawals from platforms to personal accounts. To avoid issues with receiving payments, please ensure that you have a verified business PayPal account.
If you do not have a business account yet, you need to:
1️⃣ Upgrade your existing PayPal account to a business account (in PayPal settings).
2️⃣ Complete the verification process by providing the required information.
Without these steps, PayPal payouts will not be available.
Stripe Setup Guide
✅ Check Stripe Availability
Before proceeding, ensure that Stripe operates in your country. Stripe typically offers lower transaction and currency conversion fees compared to PayPal.
✅ Create the Right Stripe Account
- You must create a Standard Stripe Account (⚠️ NOT an Express account).
- Sign up at stripe.com and complete the registration.
- Once your account is set up, connect it to your store using the email address linked to your Stripe account.
📌 Need Help?
For a step-by-step guide on creating a Stripe account, click here.
⚠️ Important:
Check the official Stripe country list to verify if your country supports Stripe payments.
Connect an existing Stripe account
In the setup wizard click the “Connect with Stripe” button.
Enter the email that your regular Stripe account is registered to. And click “Continue“.
⚠️ IMPORTANT! READ CAREFULLY ⚠️
A single Stripe account can only be linked to one store and one platform.
If you open another store (whether on DIYMarkt or any other platform), you must:
✅ Create a new Stripe account within your existing Stripe panel. In your Stripe dashboard, you can create and manage multiple accounts, each with its own name, business type, and specialization.
✅ Connect this new account to your second store.
🚨 DO NOT connect multiple stores or platforms to the same Stripe account!
If you do, Stripe will automatically disconnect all stores, and you won’t be able to accept payments.
Enter your Stripe account password and click “Log In“.
If you have two-step authentication set up for your Stripe account, you will need to go through secondary verification.
A page will open with all the accounts linked to the specified email. If you have multiple accounts, select one of them and click “Connect“.
You are connected with Stripe.
Step 7: Policy Setup
Fill out your Refund Policy and Cancellation/Return/Exchange Policy.
If left blank, the platform’s default rules will apply: Digital downloadable products are non-refundable.
Leave the Shipping Policy section empty, as only digital products are allowed on the platform at this time.
Step 8: Customer Support Setup
This section is optional. The information entered here will not be displayed on your store page. Communication with buyers is handled via the platform’s internal messaging system.
Step 9: Store SEO Setup
We recommend completing the SEO Title, Meta Description, and Meta Keywords fields to enhance your store’s visibility in search engine results.
Step 10: Store Social Setup
Add links to your social media pages. The corresponding icons will appear in the top-right corner of your store banner. Buyers can click these icons to visit your social media pages.
Step 11: Store Setup Complete
Click “Let’s go to the Dashboard” to access your vendor dashboard and start managing your store.
This guide ensures you’re fully equipped to set up and optimize your store for success.
