Uploading Downloadable Files for Digital Products

In the Downloadable Files section, you will upload the file that your customers can download after purchasing your digital product (e.g., a PDF pattern or guide).

Uploading Your File:

  1. File URL:
    • Click the Upload button to add your PDF or digital file. You can either:
      • Select the file directly from your Media Library, or
      • Upload the file from your computer to the Media Library.
  2. File Size Limit:
    • The maximum allowed file size for uploading to the Media Library is 20 MB.
    • If your file is smaller than 20 MB, upload it to the Media Library and select it.
  3. For Files Larger Than 20 MB:
    • Use a cloud storage service to host your file. Popular options include:
      • Google Drive: Upload your file and generate a shareable link.
      • Dropbox: Use Dropbox to upload your file and create a public link.
      • Amazon S3: Upload the file to your Amazon S3 bucket and retrieve its URL.
    • Paste the URL of the uploaded file into the Upload field.

Important Notes for Cloud Storage:

  • Security: The cloud storage URL you provide will not be visible to the customer. After purchasing, customers will only see a secure download button on their order page to initiate the file download.
  • Accessibility: Ensure the file’s cloud storage settings allow public access via the link.

Additional Tips for Vendors:

  • Product Description: Clearly state in the product description that this is a digital download to avoid confusion.
  • Customer Experience: Mention the file format and size in the description to help customers prepare for the download process (e.g., “This is a PDF file, 25 MB”).
  • Cloud Storage: Using trusted platforms like Google Drive, Dropbox, or Amazon S3 ensures the smooth delivery of large files.
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