Seller Handbook

Help using the vendor dashboard

1. BECOME A SELLER

1.1 Register as a seller (step-by-step guide)

2. SETTINGS

 2.1 – STORE

      2.1.1 – Store Settings

      2.1.2 – How to manage opening & closing hours of your store

      2.1.3 – How to Enable Store Terms and Conditions

      2.1.4 – Seller Vacation

      2.1.5 – How to enable storewide bulk discount

 2.2 – PAYMENT

      2.2.1 – Connect existing Stripe account

      2.2.2 – How to create a Stripe account and connect it to your shop

      2.2.3 – How to sign in and manage your Stripe account

      2.2.4 Stripe transaction fee by country

      2.2.5 How to connect your store to PayPal (only for sellers from countries where a Stripe business account is not available)  

   2.3 – Verification

 2.8 – PRODUCTS

      2.8.1 – How to create a Simple Product

      2.8.2 – How to create a Variable Product

      2.8.3 – How to create a Group Product

      2.8.4 – How to create a Digital (downloadable) Product

      2.8.5 – Product Bulk Edit

      2.8.6 – How to do SEO for Products

 

3. ORDERS

   3.1 – How to manage orders

   3.2 – Order Refund Process (automatic refund – only for stores using Stripe)

   3.3 Order Refund Process (manual refund – only for stores using PayPal)

4. COUPONS & DISCOUNTS

   4.1 Coupons

5. REPORTS

   5.1 – Reports Overview

   5.2 – Creating Income/Withdraw Statements

6WITHDRAW

   6.1 Funds Withdrawal Request (only for sellers using PayPal)

7. OTHER DASHBOARD PANELS

   7.1 Reviews

      7.1.1 What to do if your product gets a bad review

   8.1 Contact Admin

   9.1 Return Request (see also RMA – Return Merchandise Authorization)

   10.1 Staff

   11.1 Followers

   12.1 Subscription

   13.1 Analytics

   14.1 Announcements

   15.1 Tools (export/import products as CSV or XML files)

   16.1 Support

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