Seller Handbook
Help using the vendor dashboard
1. BECOME A SELLER
1.1 Register as a seller (step-by-step guide)
2. SETTINGS
2.1 – STORE
2.1.1 – Store Settings
2.1.2 – How to manage opening & closing hours of your store
2.1.3 – How to Enable Store Terms and Conditions
2.1.4 – Seller Vacation
2.2 – PAYMENT
2.2.1 – Connect existing Stripe account
2.2.2 – How to create a Stripe account and connect it to your shop
2.2.3 – How to sign in and manage your Stripe account
2.2.4 Stripe transaction fee by country
2.2.5 How to connect your store to PayPal (only for sellers from countries where a Stripe business account is not available)
2.3 – Verification
2.4 – SHIPPING
2.4.1 – Shipping Settings /old method/ easy to setup (recommended for beginners)
2.4.2 – Zone Wise Shipping/new method/ more advanced fine-tuning
2.4.3 – Shipment Tracking
2.4.4 – Shipping Status
2.5 – Social Profile
2.8 – PRODUCTS
2.8.1 – How to create a Simple Product
2.8.2 – How to create a Variable Product
2.8.3 – How to create a Group Product
2.8.4 – How to create a Digital (downloadable) Product
2.8.5 – Product Bulk Edit
2.8.6 – How to do SEO for Products
3. ORDERS
3.1 – How to manage orders
3.2 – Order Refund Process (automatic refund – only for stores using Stripe)
3.3 Order Refund Process (manual refund – only for stores using PayPal)
4. COUPONS & DISCOUNTS
4.1 Coupons
5. REPORTS
5.1 – Reports Overview
5.2 – Creating Income/Withdraw Statements
6. WITHDRAW
6.1 Funds Withdrawal Request (only for sellers using PayPal)
7. OTHER DASHBOARD PANELS
7.1 Reviews
7.1.1 What to do if your product gets a bad review
8.1 Contact Admin
9.1 Return Request (see also RMA – Return Merchandise Authorization)
10.1 Staff
11.1 Followers
12.1 Subscription
13.1 Analytics
14.1 Announcements
15.1 Tools (export/import products as CSV or XML files)
16.1 Support
